Moneycorp Review byCurrencyComparison.co.uk
4 out of
Moneycorp has been voted 4/5 or 83% out of 3588 recommendations. CurrencyComparison.co.uk has researched their Foreign Exchange Business and we can also give them a thumbs up for Currency Transfers.
Who are Moneycorp?
So who are Moneycorp? Moneycorp Bureau de Change- the company operates 30 bureaux de change branches at airports, including Heathrow Londonand London Gatwick, and shopping areas in city centres. Travel money is delivered free to UK clients for amounts over £500.
Commercial Foreign Exchange – Since1999, MoneyCorp has provided foreign exchange to businesses and individuals, with spot and forward currency delivery, currency options and priority worldwide payments.
Beating bank rates is the whole point of using a foreign exchange company, yet even some of MoneyCorp’s satisfied customers admit their bank can improve on MoneyCorp’s rate. Using their online transfer service has been trying for customers who find it necessary to phone transfers through when website erroneously asks for a SWIFT code for US banks which don’t use the code. Airport bureau de exchange rates are competitive, but holiday cash purchases made at Heathrow aren’t the reason most people use foreign exchange. Other, smaller foreign exchange companies manage to save their clients far more than MoneyCorp. Not having brokers dedicated to each client adds to the large, unresponsive feeling clients dealing with MoneyCorp experience.
Moneycorp / Save money with the exchange experts
Why should I use Moneycorp?
When Explorer card changed from Visa to MasterCard a client in Spain was unable to convince MoneyCorp to send her a new card and was told she could only return to the UK to collect her card. The company informed her that had she lost her card abroad, MoneyCorp was not prepared to re-issue the card by sending it to any other address than the registered home address. The experience has been reported by several other travellers including one who wasn’t able to get service issues sorted out at branch in Spain. This policy defeats the purpose of using the explorer card abroad.
Excellent rating 97% satisfaction out of 4518 reviews on feefo. Delays plagued some clients, others were happy although they noted their bank Beat MoneyCorp transfer rates for similar amounts of GBP to USD!
Save money with the exchange experts
There is very little content on the site save daily market update briefs, weekly briefs and press releases which highlight MoneyCorp’s expansion and hiring. Given the company’s size, this contrasts with competitor’s customer focused, helpful content badly, making MoneyCorp seem brash. The scope of the company’s reach is seen throughout-from the drop down menus for services in Spanish, Portuguese and French to the reminders about the volume of trade and the years trading MoneyCorp has accrued. The implication that being in business for a long time and being a big business automatically provides clients with exclusive advantages is clearly the strategy employed by this global giant. Partnered with UK airports and Virgin Atlantic, MoneyCorp’s bureau de change business is given, by association an image of trustworthiness.
Homepage opens to an engaging image of a casual young couple presumably checking rates by mobile, setting a relaxed, welcoming tone that the brand. The three services: personal transfers, corporate accounts and travel money are options repeated down the page to simplify the route that guides visitors toward choosing their preference. Very simplified currency calculator gives spot transfer clients an immediate idea of the rate they can hope to receive. Another personal touch that compliments the photograph is the image of a satisfied customer and details of that and two other couples’ pleasure with using MoneyCorp to transfer funds for purchasing property abroad. All three contrasted the amount they saved with what they’d have spent had they transferred with a bank.
Registered office address: Floor 5, Zig Zag Building, 70 Victoria Street, London SW1E 6SQ